SHIPPING & RETURNS

SHIPPING

Merchandise is expected to ship within 48 hours of order, if ordered Monday-Friday. Orders placed on Saturday, Sunday or a holiday, shipping will occur within 48 hours of the next business day. As soon as the shipping label is created, we will provide (email) you the tracking number and a link to track your package. Our First Class shipping takes 2-5 business days within the continental United States. International shipments Generally take 7-21 business days from day of shipment unless customs causes a delay for some reason. Please make sure that you provide the correct address that can be verified and reached by postal services, if you do not receive the package due to wrong or unclear shipping address, we do not refund the order. (in such case we would provide proof of shipping if needed by customer)

60 Day Return Policy

We take great pride in the superior quality of our products and want you to be pleased with your purchase. We believe in offering the very best value, quality and selection to our customers. You may return the order for any reason within sixty (60) days of your purchase and we will refund the whole amount back to the credit card used on the day of purchase. Please mail the original item back to us, and include your full name and order number on the package. If you have any questions or need directions, please contact us at: support@boostlash.com and we will walk you through the process.

Your complete satisfaction is our ultimate goal. You may return any item shipped by Boostlash.com(BOOSTLASH), keeping the following in mind:

  • - It may take up to 7 weeks for some individuals to see results, please continue using the product until you are satisfied with the results
  • - You should return the item to us within 60 days of your purchase date
  • - Any items received as a gift with your purchase, should be returned along with the products you would like to return. The value of missing items(gifts received with your purchase) will be deducted from the refund. For missing makeup bag we will deduct $15 USD from the refund amount.
  • - Shipping Fee is Non Refundable
  • - Before sending back the item, please contact us via email at support@boostlash.com, and we will walk you through the process

DAMAGED OR MISSING ITEMS: If an item is missing or has been damaged during transit, you should report it within the first 48 hours of receiving the package. The items won't be replaced or refunded after 48 hours of receiving the package.

ATTENTION RESELLERS:(Not for regular customers) Orders placed for resale purposes do not qualify for refund. Once the products have shipped, we won't cancel or refund the amount back to you. Please order carefully.