FAQ

Frequently Asked Questions

BoostLASH

A: Applying BoostLash directly on the lash line(upper or lower) results in active agents being absorbed through skin onto the lash follicles. Thanks to that, nourished lash roots can produce longer and thicker lashes. The standard eyelash treatment ought to last as long as the eyelash life phase does which is 90-150 days. Effects are visible long after we stop using the eyelash serum.

A: BoostLash can be used by both women and men. They are recommended to those whose lashes are short and brittle due to a disease or the lash extension treatment. Also it is suitable for those who enjoy having longer, fuller and healthier eyelashes.

A: BoostLash is oil and alcohol free and is completely safe to be used with eyelash extensions. The serum won't loosen or damage your extensions. In fact, BoostLASH will make your natural eyelash roots stronger and they won't fall out easily with your eyelash extensions attached to them.

A: BoostLash uses all-natural ingredients and extracts, that's why it is generally considered safe for all skin types. So while all the natural and pure ingredients are generally considered safe, we always recommend speaking with a medical professional or health care provider if you're worried about any of the ingredients you see.

A: Absolutely. You can apply the serum on both upper and lower lash lines. You should be careful while applying the serum on your lower eyelids. It will be easier for the serum to get into your eyes and create discomfort. Make sure to apply a small amount and put it directly on the lash line.

A: One tube of BoostLash lasts 3-4 months if applied twice daily.

A: The shelf life of our products are 3 years.

A: Once you apply the serum in the morning, wait 2-3 minutes. Make sure that the serum is absorbed into your skin. Then you can apply your makeup.

A: We recommend pregnant and breastfeeding women as well as those who undergo chemo/radiotherapy, consult with their physician before using the product.

A: If you can't remove the lenses before each application, we highly recommend you to consult with your physician before using the serum.

A: You can apply your eye cream, before or after applying BoostLash. Avoid applying the eye cream on your eyelids, so the serum won't get mixed up with other product.

A: Some users report seeing results in as little as 7 days, while others may see results in 4-7 weeks. Depending on how damaged lashes are from environmental or structural factors, speed of results may vary from person to person.

A: If you forget to apply the enhancer, do it the following day. However, remember that only systematic application is the key to success. If you miss more than one application, the time in which you will see the results will be longer.

A: Once you have achieved the desired increased density, it is recommended to use BoostLash in order to maintain the result. Boost Lash will continue to fortify and condition your lashes.

A: Our products are paraben, oil & alcohol FREE.

A: Purified Water (Aqua), Myristoyl Pentapeptide-17, Cellulose Gum, Glycerin, Sodium PCA, Panthenol, Calcium Pantothenate, Vitis Vinifera (Grape) Fruit Cell Extract, Biotin, Sodium Hyaluronate, Phenoxyethanol, Ethylhexylglycerin.

BoostBROW

A: Applying BoostBROW serum on the thinning or bald areas of your eyebrows, creates the channel for active ingredients to be absorbed into your skin which goes onto your eyebrow(hair) follicles. The amazing result is that the weakened roots get nourished and get thicker, stronger and darker.

A:

  • Cleanse your face and ensure the skin around your eyebrows is dry
  • Gently apply BoostBrow to the thinning areas of your eyebrows before bedtime(or in the morning as well if you need changes faster)
  • Enjoy the results and get compliments on your beautiful eyebrows

A: BoostBrow is the twin sister of our best selling product, BoostLASH. The ingredients are the same as BoostLASH with altered percentage of certain components. The comlete list of ingredients: Purified Water (Aqua), Myristoyl Pentapeptide-17, Cellulose Gum, Glycerin, Sodium PCA, Panthenol,Calcium Pantothenate, Vitis Vinifera(Grape) Fruit Cell Extract, Phenoxyethanol, Ethylhexylglycerin.

A: Some users report seeing results in as little as 7 days, while others may see results in 4-7 weeks. Depending on how damaged lashes are from environmental or structural factors, speed of results may vary from person to person.

A: Just like BoostLASH, BoostBROW is 5ML and lasts 3-4 months if applied twice daily.

A: The shelf life of our products are 3 years.

A: Once you apply the serum in the morning, wait 2-3 minutes. Make sure that the serum is absorbed into your skin and the applied area is dry,then you can apply your makeup.

A: We recommend pregnant and breastfeeding women as well as those who undergo chemo/radiotherapy, consult with their physician before using BOOST products.

BoostVOLUME

A: BoostVOLUME is best if used in combination with BoostLASH. BoostVOlUME's efficacy is due to its conditioning properties and antioxidants. BoostVOLUME uses glycoproteins which gives it the ability to measurably thicken lashes, by creating a flexible,moisture retentive film on the yelashes. The glycoproteins provide the lashes with a fuller look, while also protecting them.

A:

  • Apply the serum from the roots to the tips of eyelashes, using the mascara wand
  • Make sure the serum on your eyelashes is dry if you'd like to apply mascara
  • Rock your lashes and stay at the top of your game!

A: You can use BoostVOLUME whenever you want, alone or prior to mascara. When applying after applying BoostLASH, make sure BoostLASH is absorbed and the area is dry(usually takes 2-3 minutes for BoostLash to dry on your eyelids) before applying BoostVOLUME.

A: BoostLASH is our best selling EYELASH GROWTH SERUM. BoostLASH will make your eyelashes longer, thicker and fuller. On the other hand BoostVOLUME will give your lashes extra volume in combination with BoostLASH. BoostVOLUME can be used alone any time or as a primer, prior to applying mascara.

A: Purified Water (Aqua), Hyaluronic Acid, Glycoproteins, Panthenol, Calcium Pantothenate, Phenoxyethanol, Ethylhexylglycerin.
Glycoproteins derived from yeast provide a flexible moisture retentive film on the lashes.
The conditioning nature of the glycoproteins delivers hydration to the lashes and nourishes their growth

A: Just like BoostLASH, BoostVOLUME is 5ML and lasts 3-4 months if applied twice daily.

SHIPPING & RETURNS

A: On average orders ship from our warehouse within 48 hours excluding weekend and holidays.
Domestic(USA) shipping takes approximately 3-5 business days for First Class shipping.
We have the option of Priority(1-2 business days) & Express(Next Day) shipping methods.
A tracking number will be emailed to the customer after the order has been shipped.

A: On average orders ship from our warehouse within 48 hours excluding weekend and holidays. International(Outside USA) orders are shipped via USPS first class and may take 10 to 21 business days to arrive depending on customs clearance. For international orders customs and fees are not included and is the customer's responsibility to pay. We are not able to determine the duty fees, so please contact your local customs office for inquiries. We will not refund shipping costs for customers that reject their packages upon arrival for failure to pay duty fees.

A: If you are not completely satisfied with your purchase, you may return the order for any reason within sixty (60) days of your purchase. We will refund the whole amount back to the credit card used on the day of purchase. Note that shipping fees are not refundable. Please mail the original item back to us, and include your full name and order number on the package. If you have any questions or need directions, please contact us at: support@boostlash.com and we will walk you through the process.